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Writer's pictureKaren Gittins

Creating Community: How Associations Can Foster Authentic Connections for Gen Z and Millennials

Engaging younger generations in associations requires a shift in traditional strategies to accommodate the values and preferences of millennials and Gen Z. These younger members, unlike their predecessors, seek flexibility, community-driven initiatives, and digital solutions that fit their fast-paced lives. Here's how associations can effectively engage this demographic:


Focus on Digital Platforms and Tools

Younger members are highly tech-savvy, expecting seamless digital experiences. Associations must invest in mobile apps and online platforms that provide real-time access to resources, events, and networking opportunities. Mobile-first strategies, push notifications, and easy-to-navigate member portals are becoming essential to keeping this generation engaged


Offer Leadership and Career Development Opportunities

Millennials and Gen Z are often focused on career growth and personal development. Associations that provide leadership roles, mentorship programs, and resume-building activities like committee participation or project leadership are likely to attract and retain younger members. Additionally, certifications, micro-learning sessions, and access to industry experts and job opportunities resonate well with their professional aspirations


Prioritise Community and Less Formal Engagement

While the older generations may appreciate structured networking events, younger members prefer more informal, community-driven interactions. They look for authentic connections within the industry through online communities, forums, and social media groups. Creating a space for peer-to-peer learning and mentorship in these more relaxed settings can foster a sense of belonging


Flexibility and Time Efficiency

Younger members have less time to devote to rigid association structures. They appreciate flexible membership models that allow for engagement at their convenience. Offering on-demand resources, virtual participation options, and hybrid event formats (mixing online and in-person) provides them the flexibility they crave.


Gamification and Interactive Experiences

Incorporating gamification, such as badges, points, or leaderboards, can make participation more engaging and enjoyable. Associations can also leverage interactive technologies like virtual and augmented reality to create immersive learning experiences or virtual networking opportunities.


By adapting to these preferences, associations can not only attract but also retain younger members, ensuring their relevance and growth in a digital-first world.

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